Parcelforce Worldwide, Mitcham

Unit 6, 17 Willow Lane, Willow Business Centre
CR4 4NX Mitcham
Surrey
Phone:
+44 844 800 4466 Call
Website:

Directions

Website

Description

At Parcelforce Worldwide, we realise that we’re delivering more than parcels. We’re also delivering a commitment to you and your businesses.

Company description
Every single parcel you entrust us with is a confirmation of your confidence in us. How we respond is a measure of our success. So we strive to meet and achieve your expectations every step of the way.

Everyone that works for us has the responsibility for creating a smooth and efficient service. Our intelligent use of technology also helps ensure we stay one step in front.

In our determination to be the voice of the industry, Parcelforce Worldwide is always thinking ahead for you.

Nearby transit stations

  • 0.23 mi Mitcham Junction Station (Stop B)127, S1
  • 0.24 mi Mitcham Junction Tramlink StopTRM3
  • 0.24 mi Mitcham Junction Station (Stop A)127, S1

Car Parks

  • 0.24 mi Mitcham Junction StationCost: £1.00

Reviews

James Pyke
1 Stars

False attempt to deliver

by on 28 May 2014

Ordered brochures for function today. Alleged 2 attempts to deliver. On 19th "wrong address" yesterday "moved to new address." 3 houses in road. Neighbours out and for past 30 odd years living in my house and parcel force did not come !!! Brochures useless now.
Tags: #Be warnedWrite comment    Report abuse
Peter Lennard
1 Stars

Parcelforce can't find a post office!

by on 07 May 2014

No delivery card left on 2 supposed delivery attempts (their phone line info claims 2 attempts are made). First I knew was when I received a letter warning the parcel would be sent back to sender one week later than the date on the letter. Spent 6 minutes on their expensive phone line to an automated system with no option to speak to a human being during which I chose the option of 'Parcel to be delivered to a local Post Office', as their depot is miles away. The automated response? "We can't find a local Post Office, please choose another option." I live inner London!! I am not far from a sub-post office on Brixton Hill and a main Post Office at Ferndale Road SW9. Parcelforce can't find a Post Office - what a joke! Let's hope it turns up on the day I selected for redelivery...
Tags: #incompetent#disorganised#delivery serviceWrite comment    Report abuse
Helenetta
2 Stars

Poor service

by on 17 February 2014

Have been good in past but shocking this weekend. System doesnnt work properly for receiving parcels. Phones down. Disgrace
Tags: #bad and 0844 number only optionWrite comment    Report abuse
jps640
1 Stars

DO NOT USE

by on 04 August 2013

Does not deliver the item, and then charges to do the delivery they were supposed to do in the first place. Charges you through the nose via 0844 number for the pleasure. Avoid at all costs.
Tags: #abysmal#fraudWrite comment    Report abuse
Angela1989
1 Stars

Parcelforce

by on 16 May 2013

Didnt leave delivery card when no one was in. Ridiculous service. Please avoid if possible. All this time my package was sitting in my local post office for 3 weeks and I had no idea. Now its been taken back to the Depot. Complete nightmare.
Tags: #PoorWrite comment    Report abuse
fff
1 Stars

Avoid them if you have chance please!!!

by on 19 December 2012

The so called "parcelforce" does not bother to deliver the parcel at all. That's why there are comments like people were home all day waiting for parcel and on the other day they received letter that they could not reach them. The same as with me. I was home the whole day but no one came. Then I get letter....to call the 08...number and pay for it or travel 1 hour to 4th zone to pick it up. As I read reviews I rather went there on my own. My conclusion is : they don't bother to deliver it at all. They just send letter and you can either turn up on your own or call the link which makes them profit. The place looks like slam. They are just trying to save money on fuel. Horrible!!! PS: -10 star!
Tags: #Parcelforce MitchamWrite comment    Report abuse
Anonymous
1 Stars

Parcelfarce Mitcham

by on 07 June 2012

In 5 years 126 packages were sent to me via parcelfarce. Only 46% were delievered complete, the rest were lost, stolen or had bits stolen from them. Of the 46% that were delievered every single one had been openned before it was delivered, only large or low value items were delivered. Not once did I recieved a responce to numerous letters to parcelfarce mitcham. Head office would reply, say they are aware of the problems but still the thieves work in the mitcham department.
Tags: #parcelforce mitchamWrite comment    Report abuse
rhyslew
1 Stars

See that button, it's a doorbell

by on 01 June 2012

Stayed in for two days to receive a parcel from Parcel Force, both times they came and went without ringing the doorbell, leaving an 'attempted delivery' notice on their website and a card on day 1 but not on day 2. I have now got to get a bulky item back from their depot, but will be seeking compensation from them for using a driver too dull to recognise a doorbell when he sees one.
Tags: #parcelforce#parcelfarce#doorbellWrite comment    Report abuse

Comment

by on 06 July 2012

This happens all time with Parcelforce and the Royal Mail. After complaining they told me to put a sign on the wall asking them to ring the door bell .......... apparently 90% of them can't read. I would never use Parcelforce, there are lots of much better couriers who are much cheaper too.
Nikmas
1 Stars

A JOKE

by on 18 May 2012

Oh my god this is the worst company i have ever had to deal with. My parcel is clearly missing but they are saying that it is delivered because the driver says it is!! Arrrrgghhhh!!!! I will never ever ever deal with this company again.
Tags: #terribleWrite comment    Report abuse
Lewis Tyrer
1 Stars

Atrocious, utterly atrocious

by on 01 May 2012

Four out of four deliveries in the last three months failed. Not so much as a letter left requesting a recollection. When I asked them to deliver to my work address, they proceeded to claim they could not find the address- which was one of the largest hospitals in the county, signposted and only two junctions down the motorway from the depot. Lazy, unhelpful and whenever possible I now specifically request that my packages are not sent via this depot. Inexcusable businesses ethic.
Tags: #mitcham depot#delivery#postWrite comment    Report abuse


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