Parcelforce Worldwide, Mitcham

Address
Unit 6, 17 Willow Lane, Willow Business Centre
Postcode/City:
CR4 4NX Mitcham
County:
Surrey
Phone:
+44 844 800 4466 Call
Website:

Website

Description

At Parcelforce Worldwide, we realise that we’re delivering more than parcels. We’re also delivering a commitment to you and your businesses.

Company description
Every single parcel you entrust us with is a confirmation of your confidence in us. How we respond is a measure of our success. So we strive to meet and achieve your expectations every step of the way.

Everyone that works for us has the responsibility for creating a smooth and efficient service. Our intelligent use of technology also helps ensure we stay one step in front.

In our determination to be the voice of the industry, Parcelforce Worldwide is always thinking ahead for you.

Reviews

1 Stars

09 December 2014

One of the worst companies which I have ever had to deal with. They have lied about delivering to my building, refused to redeliver to workplace, ignored two timed, stamped, and dated requests to deliver to work and then put me on hold before dropping my call. The Mitcham Depot has now 'unfortunately' disposed of the problem by sending my goods to Coventry. Fortune is of course an impersonal magical force; sheer incompetence mixed with malicious badness and indifference would have been a better excuse.

Alexsandro
1 Stars

rubbish service

15 August 2014

I tracked my parcel at 8am today and it was showing the courier was out to deliver my parcel. I waited from 8 to now 21:40 and no one came. I just checked again and remains the same information. "07:26 Departed from delivery depot" "OUT FOR DELIVERY" NO RESPECT AT ALL WITH A HUMAN BEING WHO DIDN'T GO ANYWHERE BECAUSE OF THIS STUPID IRRESPONSIBLE COURIER/COMPANY
Tags: #fake rubbish service unrealiableWrite comment    Report abuse

James Pyke
1 Stars

False attempt to deliver

, 28 May 2014

Ordered brochures for function today. Alleged 2 attempts to deliver. On 19th "wrong address" yesterday "moved to new address." 3 houses in road. Neighbours out and for past 30 odd years living in my house and parcel force did not come !!! Brochures useless now.
Tags: #Be warnedWrite comment    Report abuse

Peter Lennard
1 Stars

Parcelforce can't find a post office!

, 07 May 2014

No delivery card left on 2 supposed delivery attempts (their phone line info claims 2 attempts are made). First I knew was when I received a letter warning the parcel would be sent back to sender one week later than the date on the letter. Spent 6 minutes on their expensive phone line to an automated system with no option to speak to a human being during which I chose the option of 'Parcel to be delivered to a local Post Office', as their depot is miles away. The automated response? "We can't find a local Post Office, please choose another option." I live inner London!! I am not far from a sub-post office on Brixton Hill and a main Post Office at Ferndale Road SW9. Parcelforce can't find a Post Office - what a joke! Let's hope it turns up on the day I selected for redelivery...
Tags: #incompetent#disorganised#delivery serviceWrite comment    Report abuse

Helenetta
2 Stars

Poor service

17 February 2014

Have been good in past but shocking this weekend. System doesnnt work properly for receiving parcels. Phones down. Disgrace
Tags: #bad and 0844 number only optionWrite comment    Report abuse

jps640
1 Stars

DO NOT USE

04 August 2013

Does not deliver the item, and then charges to do the delivery they were supposed to do in the first place. Charges you through the nose via 0844 number for the pleasure. Avoid at all costs.
Tags: #abysmal#fraudWrite comment    Report abuse

Angela1989
1 Stars

Parcelforce

16 May 2013

Didnt leave delivery card when no one was in. Ridiculous service. Please avoid if possible. All this time my package was sitting in my local post office for 3 weeks and I had no idea. Now its been taken back to the Depot. Complete nightmare.
Tags: #PoorWrite comment    Report abuse

fff
1 Stars

Avoid them if you have chance please!!!

19 December 2012

The so called "parcelforce" does not bother to deliver the parcel at all. That's why there are comments like people were home all day waiting for parcel and on the other day they received letter that they could not reach them. The same as with me. I was home the whole day but no one came. Then I get letter....to call the 08...number and pay for it or travel 1 hour to 4th zone to pick it up. As I read reviews I rather went there on my own. My conclusion is : they don't bother to deliver it at all. They just send letter and you can either turn up on your own or call the link which makes them profit. The place looks like slam. They are just trying to save money on fuel. Horrible!!! PS: -10 star!
Tags: #Parcelforce MitchamWrite comment    Report abuse

Anonymous
1 Stars

Parcelfarce Mitcham

07 June 2012

In 5 years 126 packages were sent to me via parcelfarce. Only 46% were delievered complete, the rest were lost, stolen or had bits stolen from them. Of the 46% that were delievered every single one had been openned before it was delivered, only large or low value items were delivered. Not once did I recieved a responce to numerous letters to parcelfarce mitcham. Head office would reply, say they are aware of the problems but still the thieves work in the mitcham department.
Tags: #parcelforce mitchamWrite comment    Report abuse

rhyslew
1 Stars

See that button, it's a doorbell

01 June 2012

Stayed in for two days to receive a parcel from Parcel Force, both times they came and went without ringing the doorbell, leaving an 'attempted delivery' notice on their website and a card on day 1 but not on day 2. I have now got to get a bulky item back from their depot, but will be seeking compensation from them for using a driver too dull to recognise a doorbell when he sees one.
Tags: #parcelforce#parcelfarce#doorbellWrite comment    Report abuse

Comment

by on 06 July 2012

This happens all time with Parcelforce and the Royal Mail. After complaining they told me to put a sign on the wall asking them to ring the door bell .......... apparently 90% of them can't read. I would never use Parcelforce, there are lots of much better couriers who are much cheaper too.



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